Terms & Conditions
Last updated: 16 September 2026
These Terms & Conditions govern your use of Solar Shop AU and your purchase of our products. By using our site or placing an order, you agree to these terms.
1. Definitions
"We", "us", and "our" refer to Matthew Lee, a sole trader trading as SA Solar, Gutter & Roof Clean and operating the Solar Shop AU online store (ABN 96 235 366 292). We are registered for GST (ABN 96 235 366 292) — verify on the Australian Business Register. All sales and warranties are conducted by Matthew Lee trading as SA Solar, Gutter & Roof Clean. "You" refers to the customer. "Products" refers to the solar-powered security cameras and accessories we sell.
2. Acceptance of terms
By accessing our website or placing an order, you accept these Terms in full. If you do not agree, do not use the site or buy our products.
3. Products and pricing
We make every effort to display product descriptions and prices accurately. All prices are in Australian dollars (AUD) and include GST where applicable. We reserve the right to correct errors and to change pricing without notice; orders already confirmed are not affected.
4. Orders and payment
An order is an offer to purchase, which we accept when we dispatch the goods. We may decline or cancel an order (for example, due to stock, suspected fraud, or pricing error) and will refund any payment in full. Payment is processed securely by Stripe.
5. Shipping and delivery
We offer free shipping Australia-wide. Orders are dispatched within 24 hours of confirmation (on business days; orders placed on weekends or public holidays dispatch the next business day). Delivery typically takes 2–5 business days depending on your location. We are not liable for delays caused by carriers or events outside our control.
6. Returns and refunds
You may return unused, unopened products within 30 days of delivery for a full refund (excluding return shipping), provided they are in original condition. Faulty or incorrectly supplied goods may be returned for a replacement or full refund at our cost. See our Shipping, Returns & Warranty page for full details.
7. Warranty
Our cameras come with a 2-year manufacturer's warranty against defects in materials and workmanship, subject to the conditions on our Shipping, Returns & Warranty page.
8. Limitation of liability
To the extent permitted by law, our liability for any product or service is limited to the price you paid for it. We are not liable for indirect, incidental, or consequential losses. Nothing in these terms excludes liability that cannot be excluded under Australian Consumer Law, including any statutory guarantees.
9. Intellectual property
All site content — logos, text, images, and design — is owned by us or licensed to us and may not be reproduced without permission.
10. User conduct
You agree not to misuse the site, attempt to disrupt it, or use it for unlawful purposes.
11. Privacy
Our handling of your personal information is described in our Privacy Policy.
12. Cookies and tracking
We use cookies to operate the site and, with your consent, for analytics and advertising. You can manage your preferences through our cookie consent banner. See our Privacy Policy for details.
13. Third-party links and services
Our site may link to third-party sites and uses third-party services (including payment and advertising providers). We are not responsible for their content or practices.
14. Force majeure
We are not liable for failure to perform our obligations caused by events outside our reasonable control.
15. Governing law
These Terms are governed by the laws of South Australia and the Commonwealth of Australia. You submit to the non-exclusive jurisdiction of the courts of South Australia.
16. Dispute resolution
We will try to resolve any dispute promptly and in good faith. If we cannot, the dispute will be resolved in the courts of South Australia.
17. Changes to these terms
We may update these Terms at any time. The "last updated" date above indicates the latest version. Continued use of the site after changes constitutes acceptance.
18. Contact
For any question about these Terms, email saroofclean@gmail.com or call 08 7118 0053.
19. Third-party advertising & AppLovin
Our website and marketing use third-party advertising and measurement services, including AppLovin. These services may collect and use information such as your device identifiers, IP address, and interaction data to deliver, measure, and optimise advertising, and to build audience profiles.
By accepting marketing cookies in our consent banner, you consent to the processing of this information by AppLovin and its partners for advertising and measurement purposes. You may withdraw consent at any time using the Cookie Settings link in our website footer or by contacting us. For more information about AppLovin's collection and use of your information visit: https://legal.applovin.com/privacy.
We do not knowingly share sensitive personal information with AppLovin. If you do not consent to marketing cookies, AppLovin's advertising and measurement services will not run on our site.
20. Acceptance
By using our site and placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.
Matthew Lee, a sole trader trading as SA Solar, Gutter & Roof Clean and operating the Solar Shop AU online store, ABN 96 235 366 292
Questions about this policy? Email saroofclean@gmail.com or call 08 7118 0053.